Practice Specialist

  • Full Time
  • Iowa

Website Oasis Health Partners

As a Practice Specialist, you will engage members of the Oasis network to close gaps in care and improve patient outcomes. You partner with physician practices, their staff, and the local community to improve patient health. Navigating the health system can be complicated for everyone. You will form relationships with providers and their patients to understand their challenges and support solutions. 


Connect and support patient and family members through ongoing communication including calls, texts and emails to support care plan goals
Understand quality measures including CMS and Healthcare Effectiveness Data and Information Set (HEDIS) in partnership with the Value Partners 
Help providers address the needs of the patients and their families/caregivers, assisting with patient-facing duties as needed and working collaboratively with other care team members to ensure patients receive exceptional care 
Attend Community Health events promoting contracted primary providers as well as health plan programs.  
Resolve issues and eliminate roadblocks to ensure timely completion of tasks
Coordinate transportation, mail order prescription assistance, referrals to community resources and arrange for durable medical equipment (DME) as needed 
Support, educate and assist patients and their families with navigating and accessing their healthcare benefits 
Become a trusted partner to primary care providers (PCPs) and their clinical/office staff, serving as an extension of their team in the practice and community 
Support practices by reviewing, abstracting, adding data and submitting patient charts to payors (as needed in conjunction with providers/ administrators) 
Partner with PCP in value-based care activities, including ensuring accurate clinical documentation and maintenance of interactions on both paper or within electronic health records
Provider in-person support at assigned PCP offices as needed 


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